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Had a line cook melt down during a 300-cover Saturday night at The Grouse House
About 3 weeks ago we got slammed with a private party of 80 on top of our regular reservations. My saute cook just froze when three tickets printed at once, dropped a whole pan of hollandaise. I realigned the ticket rail and started calling out one dish at a time instead of the whole order, got us back on track. Has anyone else found a good system for keeping the team calm when the printer won't stop?
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robinc667d ago
Why not just let the printer stack and work through it?
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the_nina7d ago
Is a busy Saturday really that big of a deal though...? I've worked plenty of places where three tickets printing at once is just a normal Tuesday night. Sounds like your saute cook just needs to learn how to handle the heat instead of you having to rearrange the whole rail for them.
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