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Hit 1,000 completed tickets and it hit different than I expected

Passed 1,000 closed tickets this morning after a brutal login loop job for a dentist office in Toledo. I thought it'd just be another number, but seeing that counter roll over made me realize how many weird problems I've untangled. Anyone else track milestones like this, or am I just making my own spreadsheet weird?
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schmidt.amy
Started tracking mine at 500 just to see if I was actually getting faster or just busier. Turns out I was doing more after-hours work than I thought, so now I log every ticket number and the time it took. It's helped me spot the patterns too, like which clients always have the same login issue and which printers die on the same day each month. That 1,000 mark felt real once I looked back at all the weird stuff I fixed, not just the count.
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