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Walking through a client's office in Phoenix and saw their server closet

The cable management was so bad it looked like a black spaghetti monster took a nap in there. I spent an extra hour just labeling and routing before I could even start the actual network upgrade. How do you guys handle a client who clearly hasn't had any maintenance done in a decade?
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3 Comments
grayb64
grayb641mo ago
Honestly, I've made a few spaghetti monsters myself back in the day. We all learn the hard way after tracing one cable for an hour. Now I just build the cleanup time into the initial quote.
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patb12
patb122mo ago
Honestly, after reading about @taylor.mary's mouse nest, I just charge extra for a full cleanup before touching anything.
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taylor.mary
My buddy found a mouse nest in a client's server rack once.
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