Just hit 1,000 client services and realized a pattern I hadn't seen before

I crossed 1,000 services in my books last week and noticed that most of my callbacks happen on wedge cuts I did in a rush under 30 minutes. That's a wake up call to slow down even when I'm booked solid. Anybody else track this kind of data and find something that surprised you?

2 comments

2 Comments

simontorres29d ago

I read somewhere that a lot of shops see their worst quality numbers come from jobs where they were trying to shave off time. Makes sense. I've had the same thing happen with my own work, but I never actually wrote it down to see the pattern like you did. That kind of hard data is pretty telling.

kai_west28d ago

i mean @simontorres has a point but 1,000 services is a solid sample size. are we really gonna act like rushing a wedge cut for 25 minutes vs 35 makes or breaks your whole biz? i've done plenty of fast cuts that held up fine, and some slow ones that failed too. maybe the issue is less about speed and more about just having bad days or specific tools acting up. feels like you're making a big deal out of a small pattern.