PSA: A client in my chair in Austin told me she'd been using a clarifying shampoo every single day for a year.

Her hair was so brittle and porous, it completely changed how I start every single consultation now. Anyone else had a client with a routine that shocked you?

3 comments

3 Comments

mary2392mo ago

My own hair got brittle just reading that.

ninasanchez2mo ago

What did they do to it, fry it with a blowtorch? That's not a style, that's damage with a side of split ends. Some people just have more money than sense when it comes to their hair.

sethanderson1mo ago

You know, "fry it with a blowtorch" sums it up pretty well. I had a friend who went to a new stylist and asked for a simple balayage. The lady left the bleach on for way too long, and my friend's hair literally snapped off in chunks when she brushed it the next day. She ended up having to cut it all off to her chin. @ninasanchez is right, some people just don't know what they're doing with chemicals, and it costs you a small fortune to fix the damage.