Vent: That 'professional' color remover cost me $200 and a client

I bought a new color remover kit that a rep swore was gentle, but it completely fried my regular's hair and I had to refund her whole service. It took me three hours just to get her hair to a state where we could even think about a corrective color. What's your go-to for safely removing direct dye without melting the hair?

3 comments

3 Comments

claireg812mo ago

Wait, they charged you $200 for a color remover? That price alone is a huge red flag. I've had good luck with a simple vitamin C powder mixed with clarifying shampoo for direct dyes. It's slow but it doesn't wreck the hair.

the_skyler2mo ago

Check the ingredients list for bleach, because some "gentle" removers are just repackaged powder lightener.

kevin_flores1mo ago

Hold up, that vitamin C trick is way too mild for a serious color removal job. Sometimes you need a strong product that actually works, even if it costs more.