Found out my credit score dropped $40 just for paying off a card

Tbh I was shocked last week when I pulled my FICO score after clearing a $3,200 balance on my oldest store card. I thought paying debt was always good, but the credit karma app showed my utilization bounced and my score dipped 40 points. Turns out closing that account, well actually the card got zeroed and the issuer reduced the limit, messed with my history length. Has anyone else gotten dinged for being responsible with a payoff?

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