A 3 year old collection is huge to get wiped from one phone call. Which part did you actually push on, was it the age of the debt or was the info wrong on it? Because the age alone usually won't get it removed early, it still has to sit there until the 7 year mark in most cases. If they took it off because they couldn't prove the debt was yours or the dates were off, that's a whole different thing. I'm asking because I've got one sitting on mine from 2021 and I keep getting told to just wait it out. Did they send you anything in writing saying it was deleted, or did you just see the score jump and that was it?