Called the CA EDD disability line at 8:02am and got a real person in 9 minutes
I filed my SDI claim online back in March for a back injury and then heard nothing for five weeks, so I started calling the 800 number. The trick that worked for me was calling right at 8am when they open, not 8:15 or later, and pressing 0 instead of listening to the menu options. I got a live rep in Sacramento in about 9 minutes and she confirmed my claim was just sitting in a queue because one box on my doctor's form was blank. If you're stuck waiting, try the 8am call and see if it helps. What times have worked for other people here?