That 2019 EDD phone line gave me false hope for 6 hours straight

Back in March I finally got a callback after 14 tries, but the rep told me my file was still sitting in medical review, so I spent the whole afternoon re-uploading the same MRI report from Kaiser only to find out the system glitched and lost it twice, has anyone else had docs vanish like that on the portal?

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paul_webb4519d ago

Hate to be the contrarian here, but that portal has been solid for me since 2018. Uploaded my shoulder MRI in about ten minutes and it stuck on the first try. Maybe it's a Kaiser thing, their system always feels like it's held together with duct tape and prayers. Six hours of re-uploading sounds brutal though, I'd have given up after the second fail and just mailed them a CD.