Chose the cheap CRM over the fancy one, paying for it now

Honestly, back in March I had to pick between a $99/mo CRM and this $450/mo one with all the bells. My boss pushed me to save the cash, so I went with the budget option at our Tampa office. Ngl, the savings felt good for about two weeks until the automation started glitching on follow-ups. We lost 12 leads last month because emails went to spam and nobody flagged it. The fancy one had a deliverability checker built in, which I ignored like an idiot. Has anyone else had a cheap tool cost them more in lost deals than the upgrade would've been?

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