Showerthought: Review sites are becoming useless for real feedback

Last month I tried to leave a honest review for a logistics software and the platform flagged it for 'negative tone' three times. Are any of these b2b review sites actually trustworthy anymore?

2 comments

2 Comments

rosew373d ago

Oh dear, I hear you loud and clear. It's disheartening when you try to share an experience that might help someone else and the system just shuts you down. I had a similar thing happen on a site for contractor reviews - I wrote about a roofing job that took twice as long as promised, and they asked me to "rephrase" it twice before it went live. Seems like these platforms care more about keeping everyone happy than giving us the real picture.

andrew9163d ago

Rosew37 nailed it. These review sites are bending over backwards to avoid hurting vendor feelings. Flagged a warehouse management tool for mentioning it crashed during peak season, three edits later and my review reads like a puff piece. Garbage in, garbage out. At this point they're just marketing pages with a comment section.