Spent $800 on a CRM that was way too complicated for my small team

I signed up for Salesforce back in February because everyone says it's the gold standard. After 3 months of training and setup, we still couldn't get basic reporting to work right. The sales guy kept telling me it would pay off, but my assistant and I wasted about 40 hours trying to figure it out. We switched to a simpler tool last week and already saved time. Has anyone else fallen for a big name software that wasn't worth the headache?

2 comments

2 Comments

the_skyler1mo ago

Heard that loud and clear, I bought an expensive CRM once and my cat probably could've done a better job setting it up.

robin_foster11mo ago

Saw a review once that said the same thing about Salesforce.