Can we talk about how leaders handle bad news from their teams

I noticed a lot of VPs in my old company, like at the Denver office, would just say 'thanks for the update' when someone brought them a problem... then do nothing. It kills trust. I started asking for one next step in the same meeting, even if it's just 'I'll email finance by Friday'. Anyone else have a simple fix for this?

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1 Comment

emerydixon55m ago

My old boss was a master of the 'thanks for the update' ghosting. I started bringing a notebook and just STARING at him until he said something real. Awkward but it worked.