Vent: Compared two CRM platforms for 8 months and one was a total disaster

I ran both Salesforce and HubSpot side by side for 8 months across 4 sales teams. Salesforce cost us $45k more over that time and our reps logged 30% fewer calls because the interface was so clunky. HubSpot just worked out of the box. Has anyone else seen a bigger price tag actually deliver worse results?

2 comments

2 Comments

ivanlewis1mo ago

Salesforce cost us $45k more" - sounds like you paid extra for the privilege of doing less work.

karenm491mo agoTop Commenter

Forty five thousand dollars more? That is a lot of money for software, plain and simple.