Appreciation post: That moment when a client asked me to downplay a noisy neighbor situation
A buyer I was working with really loved a condo, but I knew from past showings that the upstairs neighbor had loud hobbies (drum practice, specifically). I struggled with how much to emphasize this, since it wasn't a structural defect but a major lifestyle factor, and ended up gently steering them toward a viewing during a typical evening hour. Where do you draw the line between sharing pertinent info and overstepping into subjective territory?